Privacy Policy – Safi Steel ASO Staff App

This Privacy Policy describes how Safi Steel Traders Private Limited (“we”, “us”, “our”) collects, uses, and protects information when employees and authorised field staff use the Safi Steel ASO Staff App (the “App”).

This App is intended only for internal use by our authorised staff (such as Area Sales Officers and other field personnel) and is not meant for the general public.

1. Information We Collect

Depending on how the App is used and the permissions granted, we may collect the following types of information:

1.1 Information you provide to us

• Employee ID, name and designation
• Mobile number and official email address
• Branch / location, reporting manager details
• Login credentials (such as username and password or OTP)
• Data you submit through the App (e.g. customer visit details, orders, collection information, notes, check-in/check-out times)

1.2 Usage and log information

• Date and time of logins and logouts
• Features used, screens viewed and actions taken in the App
• Device identifiers (such as device model, operating system, app version)
• IP address and basic diagnostic/log information to help us improve stability and security

1.3 Location information

If you grant the App permission to access location, we may collect:

• Approximate or precise location while you use the App (for example, during customer visits, check-ins or route tracking)
• Location associated with events you record (such as visit start/end, order booking, collection updates, etc.)

Location access is used only for authorised business purposes such as verifying field activities, optimising routes and improving service coverage.

1.4 Information from cookies and similar technologies

If the App or any related web views use cookies or similar technologies, they may store certain technical information (such as session tokens) to keep you logged in and secure.

2. How We Use Your Information

We use the information collected through the App for legitimate business and employment-related purposes, including to:

• Provide, operate and maintain the App and its features
• Authenticate your identity and manage user accounts
• Record and monitor field activities such as visits, collections and orders
• Plan and optimise sales routes and territory coverage
• Respond to your queries and provide support
• Monitor usage, performance and security of the App
• Generate internal reports and analytics for management
• Comply with legal obligations and internal policies

3. Permissions Used by the App

Depending on the version and configuration of the App, it may request the following permissions:

• Location – to capture your location during check-ins, visits, deliveries or other field activities (only when granted by you/your device).
• Storage / Photos / Media / Files – to upload supportive documents or images (such as site photos, bills, proof of delivery), if such features are enabled.
• Camera – to scan codes or capture images related to visits or documents, if provided in the App.
• Network access – to sync your data with our secure servers.

You can manage permissions at any time from your device settings. However, some functions of the App may not work correctly if certain permissions are disabled.

4. Legal Basis for Processing

For employees and authorised staff, we process your information as part of our legitimate business interests and in connection with your employment / contractual relationship with Safi Steel Traders Private Limited.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information only in the following situations:

• Internal use within the company: With management, supervisors and authorised departments for monitoring field operations, payroll support, performance review and other business needs.
• Service providers: With trusted third-party vendors who provide hosting, IT support, analytics, SMS/notification services or other technical services for the App. These parties are bound by confidentiality and data protection obligations.
• Legal requirements and protection: When required to comply with applicable laws, regulations, court orders, or to protect the rights, property or safety of our company, our employees, customers or the public.
• Business transfers: In case of a merger, acquisition or re-organisation, data may be transferred to the successor entity in accordance with applicable laws.

6. Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this Policy and as required by law or internal policies. The specific retention period may vary depending on:

• Statutory/legal requirements
• Company record-keeping policies
• Operational and audit needs

When data is no longer required, we will delete or anonymise it in a secure manner.

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. These measures may include:

• Secure communication and encryption where appropriate
• Access controls and authentication for internal systems
• Regular monitoring and maintenance of servers and infrastructure

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Choices and Rights

As an employee or authorised staff member, certain data collection may be necessary for business and compliance reasons. You may, however:

• Review and update some of your personal details through your HR / admin team.
• Request clarification about how your data is used in the App.
• Manage app permissions (such as location or camera) through your device settings, subject to company policy.

For any requests regarding your information, you can contact us as described in the “Contact Us” section below. Certain requests may be subject to internal HR and legal review.

9. Children’s Privacy

This App is not intended for use by children or the general public. It is strictly for adult employees and authorised staff of Safi Steel Traders Private Limited. We do not knowingly collect personal data from children.

10. Third-Party Services

The App may use third-party services such as Google Play Services, Firebase (Analytics, Crash Reporting) or other similar tools for analytics, notifications and error reporting. These services may collect certain information as described in their respective privacy policies.

We encourage you to review the privacy policies of such third-party service providers where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, our internal practices or legal requirements. When we post an updated version, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Policy periodically to stay informed about how we handle your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us at:

When you contact us, we may ask for certain details to verify your identity before responding to your request.